There is a menu at the top of the Kenshō mobile app that consists of four icons, that when pressed allow you to navigate to the corresponding screens: a person (Account), three leafs (Applications), messages (Messenger) and a bell (Notifications). Select the messenger icon from this menu. On the desktop application, select the Messenger icon from the application dock on the left. If you do not see the Messenger icon, you may need to add it to your dock by selecting the dark grey Application Icon at the bottom of the dock. This will give you access to all the applications available to you and you can add or remove applications form your dock here.

You must have an account and be logged in to access messenger.

At the top of your list of chats, there is a button to create a new chat or a new message. Select this. You will be lead through a series of screens to select the title and desired members of that chat. Once the chat is created, it can be found in your chat list.

After you have created a chat, open the settings for that chat and select “Manage Members” to add a person or a team. If you would like to add someone who does not have an account with kenshō, select the option to “Invite a New User via Email Address”.

After you have created a chat, open the settings for that chat and select “Manage Members” to add a person or an existing team. If you would like to add a new team, you must create the team first.

Navigate the settings menu of the chat you wish to leave. Under settings is an option to “Leave Chat”. Select this. If you leave a chat and wish to come back later, a chat administrator can always add you again in the Access Controls of the chat.

To attach a photo, link or field report to a chat, select the plus icon from the left corner of the open chat. You can add a field report, link or image. Your attachment will appear in the conversation stream. To later find an attachment created by yourself or another person, select the link icon from the upper right hand corner of the opened chat. On this screen, you will find attached field reports, photos and links.

Open the chat you would like to edit. On the mobile app, select the info icon from the upper right corner of the screen. Select “Manage Members” from the list. Here you can add or remove members, as well as edit access controls. On the desktop application, select the gear icon from the upper right corner of the chat you wish to share. You will see a list of members and next to each, the option to remove or give admin controls. Select “Manage Members” to add a new user or team. Please keep in mind that you must be the either the creator of a chat or administrator to edit members.

Open the chat you wish to share a field report with. Select the plus icon at the bottom left corner fo the screen and from the pop-up menu, select “Field Report”. Select the field report you wish to share. Any field reports that have been attached to a chat can be found by pressing the link icon in the upper right hand corner of an open chat on the mobile app. Remember that simply sharing a field report does not constitute access. Users must be given access in the Access Controls in the Field Report settings to view or edit any given field report.

Navigate the settings menu of the chat you wish to leave. Under settings is an option to “Delete”. Select this. You must be an administrator of or the creator of a chat to delete a chat.

Navigate the settings menu of the chat you wish to change the title of. Under settings is an option to “Change Title”. Select this. You must be an administrator of or the creator of a chat to change the title.